After carefully reviewing the guidelines of the Governor of California’s executive order regarding COVID-19, we believe it is in the best interest of our customers and staff to temporarily close our lobby until further notice.

Our customer service staff will continue to be available by telephone during normal business hours. If you have something you need to deliver to the district, please email it to or send it via FAX to 661-256-2557.

As a reminder, payments can be made online and via phone, mail, or district drop-box, no cash accepted. New service applications and disconnection forms can be sent to

Our customer service phone number is 661-256-3411. In case of an emergency, please call 661-816-5345. Thank you for your understanding.


Service Disconnection

Press Enter to show all options, press Tab go to next option

Click Here to view the Service Disconnection Request Form

To request service disconnection, download and complete the Service Disconnection Request Form. The form along with a copy of the account holder's I.D. card can be submitted by email, fax or mail. It is the responsibility of the account holder to verify the information on the account is accurate prior to closing the account. We can only issue credit refunds and deposit refunds to the account holder. To make changes, please contact the Customer Service Department at 661-256-3411.  



Fax: 661-256-2557

Mail: Attention: Customer Service Department

                        3179 35th Street West

                        Rosamond CA 93560


For questions, please call 661-256-3411.