For the best response when contacting customer service, please email us at and we will respond by the next business day. This is due to an increased call volume and our staff working off-site in response to the continuing COVID-19 pandemic.

In case of an emergency, please call 661-816-5345. Thank you for your understanding.


Service Disconnection

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Click Here to view the Service Disconnection Request Form

To request service disconnection, download and complete the Service Disconnection Request Form. The form along with a copy of the account holder's I.D. card can be submitted by email, fax or mail. It is the responsibility of the account holder to verify the information on the account is accurate prior to closing the account. We can only issue credit refunds and deposit refunds to the account holder. To make changes, please contact the Customer Service Department at 661-256-3411.  



Fax: 661-256-2557

Mail: Attention: Customer Service Department

                        3179 35th Street West

                        Rosamond CA 93560


For questions, please call 661-256-3411.