After carefully reviewing the guidelines of the Governor of California’s executive order regarding COVID-19, we believe it is in the best interest of our customers and staff to temporarily close our lobby until further notice.

Our customer service staff will continue to be available by telephone during normal business hours. If you have something you need to deliver to the district, please email it to or send it via FAX to 661-256-2557.

As a reminder, payments can be made online and via phone, mail, or district drop-box, no cash accepted. New service applications and disconnection forms can be sent to

Our customer service phone number is 661-256-3411. In case of an emergency, please call 661-816-5345. Thank you for your understanding.

Billing Questions

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You can use the form below to contact us with a question about your bill, if you believe there is an error on your bill or if you cannot pay your bill. A member of our customer service team will contact you within three business days of receiving your comments.

For the fastest possible service, please call our customer service team at 661-256-3411 during regular business hours.

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